General

I received an error while processing my payment.

The most common reason for payment processing issues is due to a billing address mis-match. Please confirm that the address you enter on the payment screen is the correct billing address for the form of payment being used.

If you have technical questions regarding your application, please use this online form to reach Tyler Technologies Technical Support. Please note they cannot answer business, regulation, or policy questions.

I am having technical issues uploading my documents or receiving an error while uploading them

I have a hard copy of my document. How can I upload it? 

One of the easiest ways to convert a physical (hard copy) document into an electronic (soft copy) document is to use a scanner. However, if you do not have a scanner available, then taking a picture of the document and emailing or downloading it to your computer will also work.

Can I upload a zip file?

No. Zip or similar file compression formats are not accepted. Check below on how to reduce your file size.

My application was returned; how do I correct it?

To correct your application, login to the MMCP Licensing Portal, go to the Applications menu on the left-hand side, and select the application you would like to edit. You will need to resubmit your application after you have edited it in order for it to be reviewed. The “Date” on the Questions & Attestations tab must be today’s date in order to be submitted. For help call 601-206-1540.

I would like to update my contact and/or personal information

To update your information, please submit an “Update” application applicable to the license type that you hold. Choose Create new application > I am a “…..” > Update application.

  • Patient = Patient Update Application
  • Agent (work permit) = Agent Update Application
  • Caregiver = Caregiver Update Application
  • Business License = Business License Update Application
  • Practitioner = Practitioner Update Application

 

Subscribe to General