If you have already visited your practitioner regarding participation in the medical cannabis program and you do not see a recommendation certification available, please contact your practitioner. Your practitioner must first be approved to participate in the program and then submit an electronic certification on your behalf. You will then be able to submit your application.
Licensing System FAQ's
General
Check Application Status
If you applied online, you can check your application status online through the NIC Licensing System. When reviewing your application(s), you will see a column labeled Status where the current status of each application will be listed.
MS Medical Cannabis Policy and Procedural Support
For questions regarding:
- Required documentation
- Eligibility
- Regulations
- Required information on the application
- Other non-technical questions on applying for your license
If you are a dispensary, please contact the Mississippi Department of Revenue (MS DOR) at
Email Address: abcpermitdepartment@dor.ms.gov
Phone Number: 601-923-7690
If you are an Individual (Patient, Practitioner, Caregiver, Agent) , please contact the Mississippi Department of Health (MSDH) at
Email Address: MCRegistration@msdh.ms.gov
If you are a business other than dispensary, please contact the Mississippi Department of Health (MSDH) at
Email Address: MCLicensing@msdh.ms.gov
How to File an Application
You must submit your application online through the NIC Licensing System.
If you have technical questions regarding your application please use this online form to reach Tyler Technologies Technical Support. Please note they cannot answer business, regulation, or policy questions.
Pre-Application Checklists
The Pre-application checklists for Medical Cannabis Licensing in Mississippi can be found at:
Mississippi Department of Revenue checklist for dispensaries - MDOR Pre-application Checklist
Mississippi Department of Health checklist for individuals and businesses other than dispensary - MSDH Pre-application Checklist
If you have technical questions regarding your application please use this online form to reach Tyler Technologies Technical Support. Please note they cannot answer business, regulation, or policy questions.
When logging into your account, your License Dashboard is listed first. Click on the Applications dashboard to resume working on your application.
If you have technical questions regarding your application please use this online form to reach Tyler Technologies Technical Support. Please note they cannot answer business, regulation, or policy questions.
Resubmitting a Returned Application
To correct your application, login to the NIC Licensing System, go to the Applications menu on the left hand side, and select the application you would like to edit.
You will need to resubmit your application after you have edited it in order for it to be reviewed.
If you have technical questions regarding your application please use this online form to reach Tyler Technologies Technical Support. Please note they cannot answer business, regulation, or policy questions.
Uploading Supporting Documents
I have a hard copy of my document, how can I upload it?
One of the easiest ways to convert a physical (hard copy) document into an electronic (soft copy) document is to use a scanner. However, if you do not have a scanner available, then taking a picture of the document and emailing or downloading it to your computer will also work.
Can I upload a zip file?
No. Zip or similar file compression formats are not accepted. Check below on how to reduce your file size.
What can I do if my file is more than 10 MB?
Do not compress the files using zip or similar file compression format.
To reduce the file size of an image:
- Adjust the Quality (0% to 100%) of the image when selecting “Save As”. Be sure to review the image to ensure it is readable before you upload it to your application.
To reduce the file size of scanned documents:
- Scan the document at a lower resolution (200 dpi is suitable for text documents)
- Do not choose to scan in full color, opt for greyscale or black and white for text documents
I received an error when trying to upload my file(s).
Please make sure that your document is within the size limit of 10MB.
Also check to make sure that your file name does not contain any special characters other than the period before the file type as other special characters or symbols could prevent the system from being able to upload your document.
If you are still unable to upload your document, please try renaming the file with a shorter file name.
Lastly, if you are unable to upload your document after following the above steps, your document/file may be corrupted or have an error. Please make a new copy/scan of the document to upload.
If you have already tried all of the above steps and are still receiving errors uploading your documents, please contact our Technical Support team.
If you have technical questions regarding your application please use this online form to reach Tyler Technologies Technical Support. Please note they cannot answer business, regulation, or policy questions.
MS Medical Cannabis Policy and Procedural Support
For questions regarding:
- Required documentation
- Eligibility
- Regulations
- Required information on the application
- Other non-technical questions on applying for your license
If you are a dispensary, please contact the Mississippi Department of Revenue (MS DOR) at
Email Address: abcpermitdepartment@dor.ms.gov
Phone Number: 601-923-7690
If you are an Individual (Patient, Practitioner, Caregiver, Agent) , please contact the Mississippi Department of Health (MSDH) at
Email Address: MCRegistration@msdh.ms.gov
If you are a business other than dispensary, please contact the Mississippi Department of Health (MSDH) at
Email Address: MCLicensing@msdh.ms.gov