I have another question not listed here
MS Medical Cannabis Policy and Procedural Support
For questions regarding:
I received an error while processing my payment.
If you have technical questions regarding your application please use this online form to reach Tyler Technologies Technical Support. Please note they cannot answer business, regulation, or policy questions.
I am having technical issues uploading my documents or receiving an error while uploading them
Uploading Supporting Documents
I have a hard copy of my document, how can I upload it?
One of the easiest ways to convert a physical (hard copy) document into an electronic (soft copy) document is to use a scanner. However, if you do not have a scanner available, then taking a picture of the document and emailing or downloading it to your computer will also work.
Can I upload a zip file?
No. Zip or similar file compression formats are not accepted. Check below on how to reduce your file size.
I entered my birthdate or Social Security Number incorrectly and need to fix it
If you have technical questions regarding your application please use this online form to reach Tyler Technologies Technical Support. Please note they cannot answer business, regulation, or policy questions.
My application was returned; how do I correct it?
Resubmitting a Returned Application
To correct your application, login to the NIC Licensing System, go to the Applications menu on the left hand side, and select the application you would like to edit.
You will need to resubmit your application after you have edited it in order for it to be reviewed.
I would like to update my contact and/or personal information
If you have technical questions regarding your application please use this online form to reach Tyler Technologies Technical Support. Please note they cannot answer business, regulation, or policy questions.
I don’t see my application when I login to my account
When logging into your account, your License Dashboard is listed first. Click on the Applications dashboard to resume working on your application.
I have forgotten the email address that I originally registered with
If you have technical questions regarding your application please use this online form to reach Tyler Technologies Technical Support. Please note they cannot answer business, regulation, or policy questions.
Where can I find pre-application checklists?
Pre-Application Checklists
The Pre-application checklists for Medical Cannabis Licensing in Mississippi can be found at:
Mississippi Department of Revenue checklist for dispensaries - MDOR Pre-application Checklist
I never received my verification email or am having issues with my password
If you have technical questions regarding your application please use this online form to reach Tyler Technologies Technical Support. Please note they cannot answer business, regulation, or policy questions.